Precision Garage Door Service Of Durham

Our whole experience with PGD was smooth from beginning to end, and I am happy to leave them a 5-star review. The upfront design and sale was handled by Gary Yeager at the showroom. We were starting from the beginning with garage doors, and he was very patient and helpful, making suggestions but not pushing. We started by looking at one brand of door, but ended up with a different brand that was a better choice for us, thanks to Gary's guidance. I've come to dread installations because I have high expectations and, in todays climate, am generally sorely disappointed by the lack of skill, or caring, usually evidenced. The installation from PGD was the exact opposite. Jonathan Morales was the lead technician and I can safely say that it’s been many years since I’ve seen such a competent job done. Jonathan is very friendly, knows what he is doing and how to do it right, and, most important, cares that he does it right. I happened to notice that one switch was a little bit off-center, but, before I said anything, he noticed it himself and corrected it. Those two actions alone are almost unheard of today. He answered any questions we had and made the whole experience very pleasant. We felt that we received a very good price for the job, and, in retrospect, an exceptional price given the professionalism of the sales and installation staff.

The product they installed was an upgrade from what I previously had, which was a Chamberlain garage door opener. The new product was made by LiftMaster. The installer did an excellent job of installing the new garage door motor and explaining all of its features to me and my wife.

Aaron was great.

Tech arrived at the scheduled time. Advised me of what was needed and what was not needed in repairs. He advised me from start to finish. Excellent service and experience.

Ryan is an exceptional technician that solved all our technical issues with the entire garage door system.